My profile is empty, sales are not assigned:
If the seller does not have any payments, the profile is empty, because he must have at least one payment.
Otherwise, check the seller ID and correct it if necessary in the management cockpit. The seller ID must match the one in the POS system.
The sales radar is not displayed:
Check if focus categories are defined.
If the seller ID is entered incorrectly, correct it so that it matches the one in the POS system